I want to thank you for your outstanding customer support in setting up a game server for my kids.
I know very little about how to do this, but when I saw the toxicity and un-sportsmanship of the majority of the online community, I knew I had to do something.
My boys love to play army games with their friends and Arma 3 is one of them.
I did a little research and found your service was new, but I had read some of your forum entries and thought you spoke well about what you wanted to provide and the cost was very fair.
After renting the server, I told my kids that they could play there. Of course it was just a barebones server and I was told that we need things like exile, missions, traders and the like.
Well this was a lot harder than i expected. I sent in a ticket with questions regarding this and you replied quickly. I scoured the internet on how to do this but it was indeed daunting to say the least.
I continued to ask questions through the ticket manager and you graciously answered them and then switched to personal email to make things faster.
30+ emails later, all in one day, my kids have an Arma 3 server with Exile installed. All this without me knowing a thing about how to do it.
Your customer service and patience with me is very appreciated and I thank you again.
Sem dúvida um dos melhores se não o melhor host, ja tive servidores em outros hosts famosos mais a capacidade do suporte deixou a desejar nos momentos que mais precisei, os outros são só host mesmo pra pegar dinheiro.
O suporte da CGB sempre me atendeu e solucionou o problema sem ficar inventando desculpas, recomendo a todos.
Hi, I'm the admin of Rust game server THE OUTPOST 126.96.36.199:28015 . The first week we have one crash per day, horrible experience. Customer support couldnt fix the issue. Then after a week of pain, finally things stabilized. The most problematic issue is when the server goes into "status unknown", their explanation is they lost a part of the network, which is not responding. Then for 5 days things went ok, but today again another crash. At the moment the server is down since 1 hour, its saturday night, which is the peak population time, so bad. Support saying they are working on it, but 1 hour passed and no resolution. I would not suggest this provider to anyone, will just make you lose players.